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Product tour

Inside QRBell Hotel, screen by screen.

Three panels: Hotel Operations for your staff, the Guest page that opens from each room QR, and Platform Administration for the QRBell team.

Screens are illustrations of the product’s layouts with sample data — no real guest or hotel information.

  1. 1

    A live request queue

    Every request with its room and department, newest and most urgent first. Staff assign it and add notes.

  2. 2

    Due times and escalation

    Each service carries a target time. Requests that pass it are escalated automatically.

  3. 3

    Room status at a glance

    Ready, Occupied, Cleaning, Maintenance or Out of service — updated as the day moves.

Hotel operations

Room status board

Every room in the property, colored by its current status. Housekeeping and front desk keep it current through the day.

  • Ready, Occupied, Cleaning, Maintenance, Out of service
  • Quick actions, such as marking a cleaned room ready
  • Rooms are created under Structure, individually or in bulk
Hotel operations

Service request management

One queue for every guest request, filtered to what each staff member is allowed to see.

  • Room, service, department, priority and SLA due time
  • Assignment to a staff member, with history
  • Notes, valid status transitions and automatic escalation
Hotel operations

Stays and guest management

Check guests in and out, and control who can use each room’s services.

  • One active stay per room
  • For PIN-protected properties, a 6-digit PIN shown once at check-in
  • Guest sessions expire, end at check-out and can be revoked
Hotel operations

Menus and food orders

Manage menus, categories and items, then work incoming orders through the kitchen.

  • Publish or unpublish menus; mark items unavailable
  • Placed → Accepted → Preparing → Delivered
  • Totals priced on the server from your current menu
Guest panel

The guest QR experience

A mobile page for one room, opened from its QR code. No installation and no guest account.

  • Home: call reception (when set up) and request a service
  • Menu: browse and order from the published menu
  • Requests and Orders: follow the status of everything sent
  • A PIN screen for properties that use stay PINs
Guest ↔ staff

One request, seen from both sides.

What the guest sends from Room 204 is what your housekeeping team sees — instantly, with the room attached.

Illustrative preview with sample data.

Platform administration

Run by the QRBell team.

A separate administration panel lets the QRBell platform team support every hotel on the platform.

Hotels don’t need this panel to operate. When your team needs help, raise a support ticket from your operations workspace.

  • Organizations & propertiesOversight of every hotel business on the platform
  • Support & issuesTickets between hotels and the platform team
  • Users, access & auditPlatform roles, session revocation, audit export
  • Analytics & system healthUsage analytics and integration health checks
  • AnnouncementsPlatform notices with a delivery log
  • Platform settingsValidated, platform-wide configuration
See it live

Want a guided walkthrough?

Book a demo, or create your account and explore with your own property.